28, Sep, 2020

Digital Transformation, What is it?

Well, the Digital Transformation is basic terms in the integration of New Digital Technology into all area’s of business. It fundamentally changes the way you or your organisations’ operations and delivers value to your customers, whether they are internal or external and both. It also brings along a huge culture change, that requires everyone from top to bottom of the organisation to continually challenge the status quo, experiment and be ready to accept and be comfortable with failure and to continue to innovate.

Digital transformation is imperative for all businesses, from the small to the enterprise. This message comes through loud and clear from seemingly every keynote, panel discussion, article, or study related to how businesses can remain competitive and relevant as the world becomes increasingly digital. With my years of working in the world of Techology and Business, and communicating with many business leaders. They have come to ask me what is digital transformation means.

I know its more than just saying it’s moving your business to the cloud. There is a need to build a specific roadmap that outlines all the specific functions and areas of your business. And having those you can make the right steps that are needed to move to the cloud. I always hear from these businesses leaders “Can we create our own Framework for Digital Transformation, or should hire an independent expert, or hire a consulting service?” The Answer is my mind is Simply Yes, and see below in the next header “What does a Digital Transformation Framework look like” But to also state that about 65% of the time before going as far as hiring an outside expert, from a consulting company or independent expert, companies will take time to create steering committees to talk about what to do next. And the response that comes from that is to hire someone to work and tackle Digital Transformation internally, but who will manage an external partner. From what I have found is that is the best process, is to have someone internally understand the roadmap of Digital Transformation, and be able to guide the vendor in completing the tasks that were assigned to them.

What does a Digital Transformation Framework look like

Although digital transformation will vary widely based on organization’s specific challenges and demands, there are a few constants and common themes among existing case studies and published frameworks that all business and technology leaders should consider as they embark on digital transformation.

For instance, these digital transformation elements are often cited:

  • Customer Understanding
  • Customer Service
  • Business Functionality
  • Employee Growth
  • Process Digitization
  • Employee Performanc

While each individual person has his or her own recommendations and varying steps or considerations, CIOs should look for those important shared themes when developing their own digital transformation strategy.

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